Frequently Asked Questions

  1. What is Smart 911?
  2. What if I call 911 by accident?
  3. How do I request a presentation?
  4. What do I do if I see a dog left inside a vehicle?
  5. Why do dispatchers ask so many questions?
  6. Do I call 911 even if it is not an emergency?
  7. How do I report a narcotics issue?
  8. How do I obtain a burning permit?
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  1. What is CodeRED and why is it important to me?
  2. When will CodeRED be used?
  3. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
  4. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
  5. I have a business located in Traverse City. Can I arrange to have CodeRED contact my business?
  6. What if I want to register additional numbers for my address?
  7. Is my personal information protected?
  8. How will I recognize a CodeRED message?
  9. What should I do if I receive a CodeRED message?
  10. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
  11. Will the CodeRED system leave a message on an answering machine?
  12. What happens if the line is busy?
  13. What circumstances might prevent a message from being delivered to me?
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